Shipping Policy

Thank you for shopping with MYLSMART. This Shipping Policy outlines how and when your orders are processed and delivered.

Order Processing

• All orders are shipped after payment confirmation.
• Please allow up to 72 hours (3 business days) for order processing before your order is dispatched.
• Processing times may be extended during high-volume periods, product launches, or holidays.

Shipping Times

• Shipping times may vary based on product availability, inventory location, destination, and order volume.
• Estimated delivery timeframes will be provided at checkout or via your order confirmation.

Tracking Information

• Once your order has been shipped, a tracking number will be emailed to you.
• You can use this tracking number to follow your shipment's progress.

Domestic Shipping (Canada)

• We offer free standard shipping across Canada, excluding certain remote or hard-to-reach locations.
• Additional charges may apply for deliveries to remote areas, and these will be displayed at checkout when applicable.

International Shipping

• MYLSMART ships worldwide.
• Additional shipping costs will apply for international orders and are calculated at checkout.
• Delivery times for international shipments may vary depending on destination country, customs clearance, and carrier availability.

Risk of Loss & Title

• The risk of loss and title for all merchandise passes to the customer once the items are delivered to the shipping carrier.
• After handoff to the carrier, MYLSMART is not responsible for delays, lost parcels, or damages caused during transit.
• Customers are encouraged to contact the shipping carrier directly for issues related to in-transit packages.