Terms and Conditions

Welcome to MYLSMART ("Company", "we", "us", or "our"). By accessing or using our website (the "Site") and purchasing products from us, you agree to the following Terms and Conditions ("Terms"). Please read them carefully before using the Site.

If you do not agree to these Terms, please discontinue using the Site immediately.

1. Acceptance of Terms

By accessing, browsing, or making a purchase from the MYLSMART website, you represent that:

  • You are at least 18 years old or the age of majority in your jurisdiction.
  • You have read, understood, and agree to be bound by these Terms.
  • You comply with all applicable laws and regulations.

We may update or modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Site constitutes acceptance of the updated Terms.

2. Website Content & Intellectual Property

2.1 Proprietary Rights

The Site may contain proprietary notices, trademarks, logos, copyrights, images, text, and other content owned by MYLSMART or its licensors. All such content is protected by intellectual property laws.

2.2 Authorized Use

Users may view, copy, print, or distribute content from this website only if:

  • The content is used for informational and non-commercial purposes.
  • Copies include the copyright notice:
    © 2025 MYLSMART. All rights reserved.

2.3 Restrictions

Users may not:

  • Reproduce, modify, sell, or distribute any material for commercial purposes without written permission.
  • Use trademarks or logos belonging to MYLSMART without authorization.
  • Reverse-engineer, scrape, or attempt to extract source code from the Site.

3. Accuracy of Information

While we aim for accuracy, the Site may contain:

  • Technical inaccuracies
  • Typographical errors
  • Outdated information
  • Variations in product descriptions, pricing, or availability

We reserve the right to update or correct information at any time without prior notice.

4. Order Acceptance & Account Termination

MYLSMART reserves the right, at its sole discretion, to:

  • Refuse service
  • Cancel orders
  • Limit quantities
  • Terminate accounts
  • Block access to the Site

This may occur if we believe a customer has violated applicable laws, engaged in fraudulent activity, or acted in a manner harmful to MYLSMART or other customers.

5. Pricing, Payments, and Sales Tax

  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  • We reserve the right to modify pricing at any time without notice.
  • Sales tax is applied based on the applicable provincial laws and the location to which the order is shipped (e.g., HST for Ontario).
  • Payments must be successfully completed before orders are processed or shipped.

6. Shipping & Delivery

Please refer to our complete Shipping Policy for details.

Key points:

  • Orders ship only after confirmed payment.
  • Processing may take up to 72 hours.
  • Tracking information will be provided once shipped.
  • Shipping timelines may vary due to product availability, location, and order volume.
  • Risk of loss and title pass to the customer once the merchandise is delivered to the shipping carrier.

7. International Orders

  • Import duties, customs fees, and taxes are the responsibility of the customer.
  • Each country has unique shipping restrictions; customers must confirm that the product is permitted in their country.
  • MYLSMART is not liable for delays, seizures, or damages arising from international shipping practices.
  • We are not responsible for any direct, indirect, punitive, or consequential losses resulting from customs or import issues.

8. Warranty & Returns

8.1 Warranty Coverage

  • We offer a 30-day product replacement warranty for all eligible items.
  • This warranty covers manufacturing defects only.

8.2 Warranty Exclusions

The warranty does not cover:

  • Physical damage, cracks, dents, or breakage
  • Liquid damage
  • Overcharging or improper battery care
  • Damage caused by misuse, abuse, stunts, drops, or accidents
  • Use of incorrect voltage or power sources
  • Damages caused by unauthorized repairs or modifications
  • Normal wear and tear
  • Products used commercially unless explicitly stated

Opening or altering the device voids all warranty claims.

8.3 Return Eligibility

We accept returns only if:

  • The product is unused,
  • Undamaged,
  • In original packaging with all components included.

MYLSMART is not responsible for return shipping costs unless the product is defective upon arrival.

No refunds or replacements will be issued for items that do not meet these conditions.

9. Web Push Notifications

By subscribing to web push notifications, you agree to receive:

  • Alerts
  • Promotional messages
  • Product updates

Notifications are delivered through your web browser and can be disabled at any time.

9.1 Subscriber List Privacy

We do not:

  • Sell, rent, or loan subscriber lists
  • Share subscriber data with third parties
  • Access your contact lists for internal use

All subscriber information remains private and secure.

10. Use of Collected Information

All information collected through this Site is handled in accordance with our Privacy Policy.

We do not share customer data with unauthorized third parties.

Information is used only to:

  • Process orders
  • Improve our services
  • Personalize user experience
  • Offer customer support

11. Trademarks

  • All product names, brands, and logos displayed on this Site are trademarks of their respective owners.
  • No trademark or intellectual property rights are transferred to users by accessing the Site.

12. Limitation of Liability

To the fullest extent permitted by law:

MYLSMART shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to:

  • Loss of time
  • Loss of use
  • Loss of income
  • Inconvenience
  • Property damage
  • Personal injury or death
  • Business interruption

MYLSMART is not responsible for:

  • Misuse of products
  • Failure to follow safety instructions
  • Modifications to the product
  • Unauthorized repairs
  • Improper handling or unsafe operation

Your sole remedy for dissatisfaction with the Site or products is to discontinue using the Site or return the product under our warranty/return policy.

13. Indemnification

You agree to indemnify, defend, and hold harmless MYLSMART, its employees, partners, and suppliers from any claims, liabilities, losses, damages, or expenses arising from:

  • Your improper use of the Site or products
  • Violation of these Terms
  • Violation of any third-party rights

14. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the courts of Ontario.

15. Contact Information

For questions regarding these Terms, please contact:
Email: sales@mylsmart.com